Consumers are happier than they have ever been with their computers! The American customer satisfaction index led a survey saying that for the past 12 months, 78 out of 100 people have been satisfied with their computers, up three points from last year. Apple is also still carrying it's 7 year streak of being the computer that makes consumers the happiest earning in the sub-category of computers, 86 out of 100 points and dominating in that respect. Other windows based computer makers such as Dell, HP and Compaq were also up in points.
I'm not to surprised by this story because every year there is always something new, better and more reliable in the computer and technology industry. The fact that Apple is making customers the happiest also doesn't surprise me, because they sold over 3.5 million Mac's, a 33% increase from last year and Mac's are the more reliable computer. Apple also has been saying that most of the people that go to buy a Mac computer are buying their first Mac. These reports are in fact very impressive.
No comments:
Post a Comment